Annual Drinking Water Report for 2017

Click to View CCR Report

Information for Reporting a Gas Leak

Click Here

Lead and Copper Sampling Plan

Click Here

Payment Options


Roanoke Utility customers can now pay their utility bills online 24/7 with a credit card or debit card. This service is provided through Pay N Seconds, a third party payment processor, specializing in secure bill payment options. To make a payment through this service, simply click on the Click to Pay button below and you will be instantly directed to Pay N Seconds. If you are using this service for the first time, you will be prompted to register a new Pay N Seconds account prior to making your payment. When registering your account, you will need your CUSTOMER # and ZIP Code from your utility billing statement. If you have more than one utility account with Roanoke Utility, Pay N Seconds allows you to add multiple utility accounts under the same login. Please register first with your main utility account.

Pay N Seconds


If you would like to pay your bill in person, stop by our office:

3573 Hwy 431 Roanoke, AL 36274 (map)
Monday – Friday (8:00 AM  to  4:30 PM)

** Identification is required**