Annual Drinking Water Report for 2023

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Information for Reporting a Gas Leak

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Lead and Copper Sampling Plan

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Message from Municipal Gas Authority

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PFAS Results

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Payment Options

Automatic Payment Drafting

Roanoke Utility Board offers automatic payment drafting for free. Roanoke Utility Board will draft all customer payments on the 10th of each month. If the 10th falls on a Saturday the payment will be drafted on Friday and if the 10th falls on a Sunday the payment will be drafted on Monday.

E – Billing

We now offer E-Billing for our customers. Once we have your email address, we can send you a paperless bill through email. If you would like to sign up, please call the office at (334)863-4055.


Roanoke Utility customers can now pay their utility bills online 24/7 with a credit card or debit card. This service is provided through Pay N Seconds, a third party payment processor, specializing in secure bill payment options. To make a payment through this service, simply click on the Click to Pay button below and you will be instantly directed to Pay N Seconds. (Do not pay on the Doxo website.) If you are using this service for the first time, you will be prompted to register a new Pay N Seconds account prior to making your payment. When registering your account, you will need your CUSTOMER # and ZIP Code from your utility billing statement. If you have more than one utility account with Roanoke Utility, Pay N Seconds allows you to add multiple utility accounts under the same login. Please register first with your main utility account.


If you would like to pay your bill in person, stop by our office:

3573 Hwy 431 Roanoke, AL 36274 (map)
Monday – Friday (8:00 AM  to  4:30 PM)

** Identification is required**